Mercure Maidstone Great Danes Hotel

Full information about Establishment and restaurant Mercure Maidstone Great Danes Hotel at Ashford Road, Maidstone, England ME17 1RE. Find the address of the company, the phone for communication, opening hours, feedback from customers and employees, as well as other information.

Contacts

Address:
Ashford Road, Maidstone, England ME17 1RE
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Phone number:
+44 844 815 9045

Website:
accorhotels.com

Types:
Establishment   Restaurant  

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Mercure Maidstone Great Danes Hotel

Reviews about Mercure Maidstone Great Danes Hotel

  • lesley shackleton
    08.12.2018
    ★ ★ ★ ★ ☆
    There were a couple of issues that were both quickly rectified, but would have been good if they hadn't happened.
    First - bar couldn't change £20 and bartender said he would return change as soon as he had some but went off shift before doing so and didn't tell next bartender
    Second - we took advantage of the special offer at check in and paid £36 cash for the evening meal offer, but this wasn't passed on to the restaurant. Greeter was informed, but when the bill came the offer wasn't applied to the bill either.
    As mentioned both were resolved by apologetic staff, but do think both were down to lack of/error in communication.
    Room could do with a makeover, although was clean. i.e. wardrobe door didn't close, rust on shower rail, curtains didn't fully close as had come off rails.

    On the whole happy with our stay and none of the above would put us off returning.
  • Annika Roberts
    25.10.2018
    ★ ★ ★ ★ ☆
    An upgrade to a 'Premier inn' but you can get deals that make it cheaper than the horrible Travel Lodge in the Maidstone town centre. Lovely pool. Staff are polite. We stayed over Christmas and received a stocking which was a nice touch. However, there was confusion over the cost of the rooms and Mum ended up paying more than was expected. She also tried to book the hotel for last week but had trouble on the phone as the call centre was in India or something and they didn't know anything about the hotel or area. Better off booking online or trying to call hotel directly.
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